Packages are generally dispatched within 2 days after receipt of payment and are shipped via Canada Post with tracking and drop-off without signature. If you prefer delivery with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
In Canada we ship via Canada Post (Regular), to US we ship via Canada Post (Expedited Parcel USA).
Note: Hoops are subject for extra charge due to oversize and cannot be combined with any other items. We don't ship hoops to US.
If you choose to pick up at Shop Gymnastics please schedule your pick up time via contact page
Any product can be returned with a 100% money back guarantee within 30 days of purchase. For that you need to return the product to us. Products should be in new, unpacked and unused conditions. All products will be returned at customer's expense.
We will refund you 100% money you paid and there won't be any hidden fee.
Some types of items that cannot be returned after purchase due to sanitary reasons are any undergarments such as, underwear and body suits.